Effective Date: June 2026

BuyAvi Group Intl Ltd (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use the BuyAvi mobile application. By using our service, you agree to the collection and use of information in accordance with this policy.

We only collect information that is strictly necessary to provide our luxury sourcing services:

– Account Information: Legal name, email address, and phone number. Phone numbers are utilized exclusively for identity verification and account security via Twilio OTP.
– Shipping Information: Physical delivery address required for order fulfillment and logistics.
– User Media: Photos uploaded by users for the purpose of defect reporting or quality inspections.
– Transaction Data: All payments are processed via Tranzila. We do not store raw credit card details on our servers; we only retain a secure transaction token.

Your data is used for the following operational purposes:
– To create, manage, and secure your membership account.
– To enforce our Single Device Policy to maintain account integrity and prevent unauthorized sharing.
– To process, coordinate, and ship your orders via DHL Express.
– To communicate essential “Live Drop” alerts, service updates, and order notifications.

– Data Residency: Your personal data and account records are stored on secure, industrystandard servers located within Europe.
– Media Storage: All user-uploaded media is stored securely using AWS encryption protocols.
– Retention: We retain your personal data only for as long as your account remains active or as required by law to fulfill our service obligations.

We do not sell, rent, or trade your personal data. Information is shared only with the following essential service partners to execute our core business operations:
– Tranzila: For the processing of secure financial transactions.
– Twilio: For identity verification and account authentication.
– DHL Express: For international logistics and delivery fulfillment.

BuyAvi does not track your activity across third-party applications or websites for advertising purposes. We do not collect GPS location data, Device IDs, or IP addresses for marketing or profiling purposes.

– Access and Update: You may review and update your personal profile information directly within the application settings.
– Account Deletion: You may request the permanent deletion of your account at any time via the application settings. Upon confirmation, your personal data (Name, Email, Phone, and Photos) will be purged from our primary production databases.

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact our support team at:
Email: [email protected]